Shipping costs and deadlines
Due to circumstances beyond our control, we are subject to a limited volume of packages to be shipped with certain geographic areas that cannot currently be delivered. People residing in the localities affected by this restriction will be notified when entering their order.
Due to the unique situation we face, the usual delivery times are extended.
They are sent via Colissimo with a tracking number and with drop-off without signature.
With deliveries in mainland France, parcels are generally shipped within two days after receiving the email informing of shipment from our warehouse. They are sent via Colissimo with a tracking number, and require a counter-signature. Whichever delivery method is chosen, we will send you a link to follow your parcel online. Shipping costs are free for any order over €40 including tax. For all orders of under €40 including tax, shipping costs €4.80 including tax.
With deliveries outside mainland France, shipping costs are calculated at the end of your order depending on the amount of this order. Delivery deadlines vary according to the destination country. They are sent via Colissimo International with a tracking number, and require a counter-signature..
Orders placed on Saturdays or Sundays are processed the following Monday.
Orders placed on a public holiday are processed the next working day.
Shipping costs include preparation and packing, together with carriage costs. Preparation costs are fixed, while carriage costs vary according to the amount of your order. We recommend grouping all items into a single order. We cannot group two orders placed separately together, so shipping costs will apply to each of them. Particular care is taken with fragile objects. Appropriately sized boxes are used, and items are properly protected.